• Trip Planner
  • Detours
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Long-Term Detours:

  • Route 12: Western Avenue

For the most up-to-date information on short-term detours, download the Transit app. 

New to KAT?
Here’s How to Ride!

Service Changes Effective March 9, 2026

The following routes will be returning to 30-minute frequency on March 9, 2026:

  • Route 12 Western Avenue
  • Route 17: Sutherland/Bearden
  • Route 20: Central/Clinton Hwy

 

The routes below are on a temporary, modified schedule with plans for a frequency increase in May 2026:

  • Route 15: Woodland Crosstown
  • Route 42: Fort Sanders/UT Medical Centers
Route 1: Downtown Connector is Fare-Free

In collaboration with Visit Knoxville, we are happy to announce that the Downtown Connector is completely fare-free as part of a pilot program approved by the KTA Board.

This service operates on a 15-minute schedule.

The Downtown Connector services Covenant Health Park as part of its usual routing. Please visit here to learn about specific Game Day Routing for Smokies Baseball Games and OneKnox Soccer Matches.

To plan your trip, download Transit for free in the App Store or Google Play.

katpay CASH PAYMENT CHANGES NOW IN EFFECT

All passengers must now use katpay or exact change on board to pay their fare.

Effective immediately, no day passes or change cards will be issued for cash payments on the bus. The cash fare remains $1.00 for regular fare and $0.50 for discount fare, with transfers not included. KAT Customer Service cannot provide change.

Frequent riders are encouraged to use katpay to access 1-Day and 30-Day pass rates. katpay uses fare capping and stops charging after the daily and monthly limits are reached, ensuring you always pay the lowest fare. You will never pay more than $2 per day or $30 in a 30-day period, or for discount fare, never more than $1 per day, or $15 in a 30-day period.

katpay can be used on your phone through the Transit app OR as a reloadable card that you can get from customer service. Funds can be added to katpay accounts in multiple ways, including at participating retail locations, online, or at KAT Customer Service.

Riders who qualify for discount fare must contact KAT Customer Service to enable discount fare rates on their katpay account.

Click here to get more information on katpay

New to KAT?
Here’s How to Ride!

Service Changes Effective March 9, 2026

The following routes will be returning to 30-minute frequency on March 9, 2026:

  • Route 12 Western Avenue
  • Route 17: Sutherland/Bearden
  • Route 20: Central/Clinton Hwy

 

The routes below are on a temporary modified schedule with plans for a frequency increase in May 2026:

  • Route 15: Woodland Crosstown
  • Route 42: Fort Sanders/UT Medical Centers
Route 1: Downtown Connector is fare-free

In collaboration with Visit Knoxville, we are happy to announce that the Downtown Connector is completely fare-free as part of a pilot program approved by the KTA Board.

This service operates on a 15-minute schedule.

The Downtown Connector services Covenant Health Park as part of its usual routing. Please visit here to learn about specific Game Day Routing for Smokies Baseball Games and OneKnox Soccer Matches.

To plan your trip, download Transit for free in the App Store or Google Play.

katpay CASH PAYMENT CHANGES NOW IN EFFECT

The extended grace period for paper tickets on buses has ended. All passengers must now use katpay or exact change on board to pay their fare.

Effective immediately, no day passes or change cards will be issued for cash payments on the bus. The cash fare remains $1.00 for regular fare and $0.50 for discount fare, with transfers not included. KAT Customer Service cannot provide change.

Frequent riders are encouraged to use katpay to access 1-Day and 30-Day pass rates. katpay uses fare capping and stops charging after the daily and monthly limits are reached, ensuring you always pay the lowest fare. You will never pay more than $2 per day or $30 in a 30-day period, or for discount fare, never more than $1 per day, or $15 in a 30-day period.

katpay can be used on your phone through the Transit app OR as a reloadable card that you can get from customer service. Funds can be added to katpay accounts in multiple ways, including at participating retail locations, online, or at KAT Customer Service.

Riders who qualify for discount fare must contact KAT Customer Service to enable discount fare rates on their katpay account.

Click here to get more information on katpay

Key Dates to Remember:

  • January 31, 2025: Last day to use paper tickets on board buses.
  • February 2, 2025: Last day to trade in UNUSED paper tickets or change cards for credit in your katpay account at KAT Customer Service.
  • May 1, 2025: Last day to receive a $4.00 credit when you purchase a katpay card, create an account, and register the card through the katpay Web Portal. AND last day to receive a $4.00 credit for creating a new katpay mobile account in the Transit app. Must contact KAT Customer service to receive credit.
  • Trip Planner
  • Detours
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MM slash DD slash YYYY
Departure Time
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Long-Term Detours:

  • Route 1: Downtown Connector
  • Route 16: Middlebrook/Cedar Bluff
  • Route 40: South Knoxville (Gay Street Bridge detour)
  • Route 41: Chapman Hwy (Gay Street Bridge detour)
  • Route 45: Vestal (Gay Street Bridge detour)

    For the most up-to-date information on short-term detours, download the Transit app. 

    Upcoming Events

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    Thursday, April 23, 2026

    Memorial Day Service Announcement

    Monday, May 25, 2026

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    Thursday, May 28, 2026

    Juneteenth Service Announcement

    Friday, June 19, 2026
    See Full Events Calendar

    KAT Newsroom

    Public Comment Opportunity

    Public Comment Opportunity

    Friday, March 13, 2026

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    301 Church Avenue
    Knoxville, TN 37915

    General Office: 865-215-7800

    Office hours: Monday - Friday
    8:30 am - 4:30 pm

    How to Ride

    Fares

    Trip Planner

    Schedules & Maps

    Fixed Routes

    Paratransit Services

    Micro Transit

    katpay Web Portal

    Passenger Ride Guide

    Careers

    KAT News & Events

    About Us

    Contact KAT
    KTA Board Information
    Frequently Asked Questions
    Accessibility
    Civil Rights (ADA, EEO, Title VI, DBE)

    Download Transit

    KAT’s (Free!) Official App

    Google Play and Apple App Store are trademarked by their respective owners.
    • Follow
    • Follow
    • Follow
    • Follow
    301 Church Avenue
    Knoxville, TN 37915

    General Office: 865-215-7800

    Office hours: Monday - Friday
    8:30 am - 4:30 pm