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1. What are the operating hours for fixed routes?
2. What are the hours of operation for the Knoxville Station Customer Service Counter?
3. Are buses required to stop at every bus stop even when no one is waiting at the stop?
4. If I need to get to my destination by a particular time, what should I do?
5. Where can I find something I have left on the bus?
6. What is the weekend schedule for route service?
7. What Holidays does KAT observe?
8. Can I bring food or drinks onto the bus?
9. Is tobacco use allowed?
10. Does KAT offer transfers? What is the cost?
11. I lost my Reduced Fare ID card. How do I get a replacement?
12. I lost my 7 day pass or 30 day pass. What can I do?
13. The bus does not provide service where I need to go. Who can I talk to?
14. How do routes change when there is a severe weather emergency?
15. I would like to speak to someone about an experience I had on the bus. Who can I talk to?
16. The bus sign is damaged / missing at this location?
17. Does KAT provide service to Halls? Powell? Karns? Farragut? Strawberry Plains?
18. How can I order bulk bus passes?
19. Can I get change from the ticket vending machine at Knoxville Station?
20. Can I use a transfer twice?
21. I’m trying to get to the University of Tennessee campus. Which bus do I take from Knoxville Station?
22. Can I purchase a football shuttle pass at the Knoxville Station Customer Service Counter?
23. I bought a pass on the bus and received my change on a card. How do I get my money back?
24. Who qualifies for reduced fare?
25. How much does it cost to ride the bus?
26. Are pets allowed on the bus?
27. Do children ride the bus for free?
28. What credit cards are accepted at the Knoxville Station Customer Service Counter?
29. How and where can I purchase bus passes?
30. Does KAT provide service to the airport?

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1. Who is eligible for the LIFT paratransit service?
2. What do I do if the driver isn't coming to the door?
3. What do we do if a passenger is ready early?
4. What time is my LIFT vehicle coming?
5. Why is there a 30 minute window?
6. How do I apply for the LIFT Service?
7. How long does it take to get approved for the LIFT paratransit service?

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1. Do the trolleys operate on Sundays?
2. How many free Trolley lines are there?