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Children under 4 years of age are allowed to ride for free. Knox County School students also ride for free through the Youth Freedom Pass Program.
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The Knoxville Station Customer Service Counter is open from 8:00 a.m. to 5:00 p.m. on weekdays and is closed on Saturdays and Sundays.
The cost to replace or renew an ID is $2. You will need to visit the Knoxville Station Customer Service Counter; located at 301 Church Avenue, Monday through Friday from 8:00 a.m. to 5:00 p.m.
KAT cannot replace, refund, or exchange passes.
Football Shuttle Service is NOT available for the 2020 UT Football Season.
For a list of individuals that qualify for a reduce fare, please visit our
Visa and Master Card are accepted with proper ID.
KAT offers several different fare payment options. For a list of these options please visit the